For homeowners

Your second home, earning while you are not in it

You bought it to use, not to run. We take the bookings, the guests, the changeovers and the paperwork, and hand the keys straight back to you whenever you want the place to yourself.

The honest bit first

Your home, looked after

A second home is not a rental unit to you. It is the flat you chose, the kitchen you fitted, the walk down to the water you take on the first morning. Handing it to a management company feels less like a financial decision and more like lending someone your car. So let us deal with that before the money.

Strangers. Guests are checked before they book and they sign house rules. Somebody local holds the keys. If a guest is a problem at eleven at night, they ring us, not you.

Wear and tear. A home used forty weeks a year ages faster than one used six. That is true and we will not pretend otherwise. What changes the picture is the standard of the changeover and the speed of the reporting. Housekeeping, linen and laundry are delivered to a written spec by vetted local partners we coordinate, and the property is inspected between stays. See how cleaning, linen and laundry work, and how furnishing choices decide whether a sofa survives three seasons or one.

The drawer you want left alone. Keep a locked cupboard. Most owners do. Tell us which wardrobe stays shut and we build the changeover around it. Take the photographs and anything irreplaceable home. Leave the rest. It is still your house.

Bright sea-view apartment interior in Bournemouth, prepared for guests between stays
Fully managed

Earn from it without lifting a finger

On the Fully Managed plan we take the property end to end for 15% of booking revenue. Photography and listing copy. Distribution across Airbnb, Booking.com, Vrbo, Expedia and the Flexiestays booking platform, whose listing sits inside the fee rather than on top of it. Pricing that moves with demand, so an air-show weekend is not sold at February rates. Guest messages answered day and night. Changeovers, maintenance and compliance handled without you being copied in.

That is the point of the plan: you do nothing. You get a statement, a payout, and a property that is ready when you want it. The mechanics are on the holiday let management page and the fee is on the pricing page.

Owners often weigh this against a long-term tenancy. A tenant pays one rent and holds the keys for a year, so the August weekends are theirs and the place is not yours to use. Both sides are set out in holiday let versus long-term let in Bournemouth.

Owner portal

Block your own dates whenever you like

Open the calendar, block the week, done. No email chain, no notice period, no asking. Do it a year out or four days out. Send us a message instead and we will block it for you. The owner portal holds your bookings, your calendar and your statements in one place.

One honest caveat. Peak summer weeks pay for the quiet ones, so blocking the first fortnight in August costs real money. We will show you what that fortnight is worth before you commit, and plenty of owners look at the number and take late June or the back half of September instead. It is your home, and the decision is yours. We only make sure you have the figure in front of you when you make it. Whichever week you take, you arrive to a clean property and fresh linen.

Reporting

What you will receive

  • A monthly statement. Every booking, the gross revenue, the 15% fee, any costs passed through, and the figure that lands in your account. One page, no riddles.
  • Photographs after changeovers. You can see the state of your own kitchen without driving to Bournemouth.
  • Maintenance flagged before it becomes a bill. A dripping mixer tap reported in March is a plumber. Left until July it is a plumber and a kitchen cabinet. Repairs go through vetted local trades, with quotes sent to you above an authorisation limit of {{TODO: confirm with FSM}}.
  • Compliance dates tracked. Gas safety, electrical checks and alarms are diarised rather than remembered.
  • A person, not a ticket queue. One local team, one number.
Risk

Damage, deposits and guest screening

No manager can promise you zero damage, and you should be wary of one who tries. What a good operation does is make damage rarer, smaller and provable.

Guests are verified before a booking is confirmed, as far as each channel allows. House rules are written and agreed. Minimum stays and a no-party policy filter out the bookings that cause most of the trouble. A photographed inventory sits behind every listing and the property is checked after each stay, so a scorched worktop is spotted on the Monday rather than in November. Small marks are dealt with quietly. Real damage is evidenced and claimed.

Gas certificates, electrical installation reports, alarms, and whatever registration or planning position applies to your property are covered on the compliance, safety and licensing page.

The numbers

What a Dorset second home could earn

Take a two-bedroom flat in central Bournemouth. Our published indicative model starts at a £142 base rate for a two-bed and applies a 1.10 multiplier for a central location, so roughly £156 a night. Distributed across every major channel, the model assumes 0.68 occupancy: about 248 nights, and around £38,000 of gross booking revenue. On one channel at a static price it assumes 0.47: about 171 nights, and around £27,000. The gap is distribution and pricing, which is why where a property is marketed matters more than most owners expect.

Those figures are an indicative model, not measured data and not a promise, and they sit before the fee and before running costs. Location does much of the work: a Poole or Sandbanks flat and a cottage in wider Dorset sit at opposite ends of it. Run your own property through the estimator, then ask us for a valuation on the real thing.

Income estimator

Run the numbers on your own place

Change the bedrooms and the location, then switch between the 5% listing plan and the 15% managed plan to see what you would keep. An indicative market model, not a quote.

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1
Estimated annual booking revenue, fully managed
£0
What you keep after the 15% fee £0
Well distributed and actively priced£0
Limited channels / self-managed£0
The distribution gap, every year £0 on the table
Get my exact valuation

Indicative estimate based on typical Bournemouth and Dorset holiday-let figures. It is not a guarantee, a quote, or financial advice. Your free valuation gives exact numbers for your property.

The other door

Would you rather keep managing it yourself?

Plenty of second-home owners quite enjoy the running of it. They have a cleaner they trust and they simply want the calendar fuller. You do not need to hire us to manage anything.

List on Flexiestays is 5% of booking revenue and nothing else changes. Your property joins the Flexiestays platform and our distribution. You keep the pricing, the guests, the standards and the keys. No management contract, no lock-in. Weighing the two against each other is easier after reading managed versus self-managed. Owners do move between the doors, usually after one too many Sunday key handovers. Start where you are comfortable.

Pricing

Two ways to work with us

Hand the property over, or keep running it yourself and just take the extra reach. Both doors open onto the same booking platform.

Recommended for this page Fully Managed
15 %
of booking revenue

Hand it over. We run the whole thing.

Who it suits. Owners who want the income without the work, and operators who want a single team running the building.

  • Everything in List on Flexiestays, included
  • Listing, photography and copy across every major channel
  • Dynamic pricing and calendar management
  • 24/7 guest communication and check-in
  • Cleaning and linen coordinated through vetted partners
  • Maintenance, compliance and safety checks
  • Owner portal, monthly statement and payout
Get a free valuation Read the detail
List on Flexiestays
5 %
of booking revenue

Keep managing it yourself. Just reach more guests.

Who it suits. Owners and operators who already run their own property and want extra bookings, not a manager.

  • Your property listed on the Flexiestays booking platform
  • Promoted to the Flexiestays guest audience
  • Calendar kept in sync with the channels you already use
  • Direct bookings that carry no OTA commission
  • Keep full control of pricing, guests and standards
  • No management contract, no lock-in
  • Guest communication (you keep it)
  • Cleaning and linen coordination (you keep it)
  • Pricing and calendar management (you keep it)
List my property Read the detail

The Flexiestays listing is included inside the fully managed fee. It is not charged twice, and it is not reserved for managed clients: anyone can take the 5% listing on its own. Compare both plans in full.

FAQs

Good to know

Yes, and you do not have to ask permission. Block the dates in your owner portal, or send us a message and we will block them for you. The property is cleaned and the linen changed before you arrive, exactly as it would be for a guest. The only cost of blocking a week is the income that week would have earned, and we will tell you what that is before you decide.
Some wear is unavoidable in any home that is used, and no manager can honestly promise zero damage. What we can do is reduce it and catch it early: verified guests, written house rules, minimum-stay rules that keep out one-night party bookings, a photographed inventory, and a check after every changeover. Small marks get dealt with quietly. Real damage is evidenced and claimed.
The minimum term and notice period are {{TODO: confirm with FSM}}, and both are set out in writing before you sign anything. The Flexiestays listing plan carries no management contract at all.
It depends on the size of the property, where it sits and how widely it is distributed. Our estimator uses an indicative market model, not measured results from your street: nightly base rates by bedroom count, a multiplier for location, and an occupancy assumption. A two-bedroom flat in central Bournemouth models at roughly £156 a night before fees and costs. Treat the output as a starting point for a conversation, not a forecast.
No. Most owners keep a locked cupboard or wardrobe for their own things, and we build the changeover around it. Anything you would rather nobody touched stays shut. What does need to go is anything irreplaceable: the photographs, the jewellery, the letters. Guests are careful people, but they are not you.
Often, yes. If your cleaner can work to a changeover schedule and a hotel-standard linen spec, we are happy to keep them inside the trusted-partner network. If the timings do not work, we will say so rather than let a late changeover ruin a check-in.

Find out what your property could earn

Send us the address and the bedroom count. We come back with a realistic projection, the fee, and how we would run it. No pressure, no obligation.