List on Flexiestays. Keep running your own property.
You already run your own holiday let. You do not need to hire a manager to fill it. Put the property on the Flexiestays booking platform, change nothing else, and pay 5% on the bookings we bring you.
You bought the flat, furnished it, learned the tricks and now run it yourself. The listing is
written. The cleaner is booked. You know which August weeks sell themselves and which February
Tuesdays never do. What you want is not a manager. What you want is more people seeing the
property.
That is what the 5% plan sells, and it is all it sells. Your property joins the
Flexiestays booking platform and the guest audience
that books through it. Everything else stays with you. It suits the owner with one seafront
flat and a full-time job, the couple running two cottages in Christchurch, and the operator
with a handful of apartments whose system works and does not need replacing.
When a calendar has gaps the owner cannot explain, the cause is usually reach rather than
effort. Most self-managed properties sell on one or two channels, because running more than
that by hand is miserable. Another channel that costs nothing to hold, and charges only when it
produces, is an easy addition.
What you get for 5%
A shop window and an audience.
Five things, and we will not pretend there is a sixth:
Your property listed on Flexiestays. Photos, description, rates and availability, in a
curated south-coast collection rather than a page-47 search result.
Promotion to the Flexiestays guest audience. People already booking across the brand,
reached through our campaigns instead of yours.
Calendar sync with the channels you already run. One source of truth for availability.
Direct bookings that carry no OTA commission. A Flexiestays booking does not pay
Airbnb.
Nothing else. No management, no takeover, no monthly fee, no minimum term.
The logic is plain. We only earn when a booking arrives that you did not have before. If the
listing produces nothing, it costs you nothing. Weigh that against the alternatives on the
holiday let management fees page.
What stays yours
Control, pricing, guests, cleaner, calendar.
Most owners who self-manage are not doing it to save money. They do it because they care how
the property is run. So this plan touches none of it.
Pricing stays yours. You set the nightly rate, the minimum stay, the cleaning fee and
the discounts. We do not override them, and we do not run
dynamic pricing on your calendar unless you move to the
managed plan and ask.
Guests stay yours. Messages, check-in, the mid-stay problem, the review afterwards. All
you. We hand over the booking and the guest details, then step back.
Guest communication is a managed-plan service and
you are not buying it here.
Your cleaner stays your cleaner. Housekeeping, linen and laundry are coordinated through
a vetted trusted-partner network on the managed plan. Here we do not touch them, and we will
not ask you to drop a supplier who already turns your flat round in three hours.
Standards and compliance stay yours. The gas safety certificate, the electrical checks,
the fire risk assessment, the tax return, any registration or planning position: all still your
responsibility, exactly as they are now. A listing platform does not take those on.
How the listing works
Onboarding, calendar sync, and why you will not get double booked.
Onboarding is light because you have already done the hard part. We take the photos and copy
you use today, put them into the Flexiestays format, load your rates and house rules, and
connect your availability. No photoshoot, no key handover, no lock-up period.
The double-booking question is the one every self-managing owner asks first, and rightly.
Flexiestays reads the same calendar everything else does. We sync to the channel manager or
iCal feed you already run, so when Airbnb sells 14 August, Flexiestays knows 14 August is gone.
One source of truth, and it is yours. If you do not run a channel manager, we will tell you
what your feed needs to look like before we list you, rather than finding the gap in July. The
mechanics are on the Flexiestays platform page, and
the wider argument about tools versus people is on
holiday let software vs a managed
service.
Direct bookings
A direct booking is worth more than an OTA booking.
Two guests pay £900 for the same week. One books through a large OTA, one through Flexiestays.
They are not the same £900. The OTA takes its commission off the top, and the guest
relationship belongs to the platform rather than to you. The direct booking carries no OTA
commission, and the guest is yours to keep. A returning guest is the cheapest booking you will
ever take.
Reach is the other half. The indicative model behind our income estimator puts a
well-distributed property at around 68% occupancy against roughly 47% for one on limited
channels. In that model a two-bedroom flat has a base of £142 a night, and a seafront position
carries a 1.25 multiplier, so about £178. Twenty-one points of occupancy is roughly 77 nights a
year. Do the multiplication and 5% stops looking like a fee and starts looking like arithmetic.
Be clear what those numbers are: an indicative model published to help owners think, not a
measurement of your property, not a forecast and not a promise. Your street, your photos and
your reviews move every figure in it.
What it costs
5% of the bookings we bring. Nothing on the ones you already had.
The fee is 5% of booking revenue on stays that arrive through Flexiestays. If a guest books you
on Airbnb, we are not part of that transaction and we charge nothing. If a guest books direct
through your own site, same answer. We are paid on what we produce.
What the 5% is not:
Not a setup fee, a listing fee or a photography charge. There is no upfront cost.
Not a monthly subscription. A quiet month costs you nothing.
Not a management fee. We are not managing anything, so we are not charging for it.
Not a commission on your other channels. Airbnb and Booking.com take theirs; we do not take a
second slice on top.
How to get listed
Four steps, and no key handover.
1
Tell us about it
Address, bedroom count, the channels you already sell on and the calendar tool you use. Ten minutes on the phone or a short form.
2
Send what you have
Your photos, house rules, check-in details, minimum stay and nightly rates. We list what you give us. If a photo set is holding the property back, we will tell you plainly and leave the decision with you.
3
Connect the calendar
We sync with the channel manager or iCal feed you already run, so availability has one source of truth and Flexiestays never sells a night that is taken.
4
Go live and get paid
The listing goes live and starts reaching Flexiestays guests. You host them exactly as you do now. We invoice 5% on the bookings we sent you, and nothing on the ones you found yourself.
The honest version
When fully managed is the better answer.
Sometimes it is. We would rather say so here than sell you a listing you will resent in
October.
Take the 15% fully managed plan when the work stops being worth it: when
you are answering guest messages in meetings, when a failed changeover ruins your Saturday,
when you live two hours away, or when you have quietly stopped raising your rates because
re-pricing the calendar is a job you never get to. Take it when a second and third property
have outgrown the spreadsheet, or when you run a whole building and want one team on it, which
is the shape of
serviced accommodation and aparthotel
management. That is operational management of a letting business. It is not block or
leasehold management.
On that plan we run the listings, distribution and pricing, handle guests around the clock, and
coordinate cleaning, linen and maintenance through the vetted partner network. The Flexiestays
listing is included inside the fee, not charged on top. The trade-off is control, which is
exactly what you protect by staying on 5%. If you are undecided, read
managed vs self-managed Airbnb, see how
holiday let management in Bournemouth works
day to day, and browse the operator guides in our
resources library.
Pricing
Two doors into the same platform
Keep running the property and take the distribution on its own for 5%. Or hand the whole thing over for 15%, with the Flexiestays listing included. Nothing on this platform is reserved for managed clients.
Recommended for this pageList on Flexiestays
5 %
of booking revenue
Keep managing it yourself. Just reach more guests.
Who it suits. Owners and operators who already run their own property and want extra bookings, not a manager.
Your property listed on the Flexiestays booking platform
Promoted to the Flexiestays guest audience
Calendar kept in sync with the channels you already use
Direct bookings that carry no OTA commission
Keep full control of pricing, guests and standards
The Flexiestays listing is included inside the fully managed fee. It is not charged twice, and
it is not reserved for managed clients: anyone can take the 5% listing on its own.
Compare both plans in full.
FAQs
Questions self-managing owners ask
No. That is the entire point of this plan. Listing on Flexiestays is open to any owner or operator, whether or not FSM manages anything for you. You keep the guests, the pricing, the standards and the cleaner you already trust. We add distribution and charge 5% on the bookings that come through it.
Booking revenue on stays that come to you through Flexiestays. Bookings you win on Airbnb, Booking.com, Vrbo or through your own website are yours, and we charge nothing on them. The precise basis of the calculation, gross booking value or net of platform payment fees, is set out in writing before you list: {{TODO: confirm with FSM}}. There is no setup fee, no listing fee and no monthly software charge.
Yes, and most owners on this plan do. Flexiestays is an extra shop window, not a replacement for the ones you already have. Nothing is exclusive and nothing is withdrawn. Your calendar stays synced across every channel you sell on, so adding us does not put your availability at risk.
You do. Enquiries, check-in instructions, the 11pm call about the boiler, the review afterwards: all yours, exactly as they are today. A Flexiestays guest is your guest. We pass the booking and the guest details to you and then get out of the way.
You can move to the fully managed plan whenever you want, and plenty of owners do once a second property or a busy summer makes self-managing tiring. The Flexiestays listing carries across and is included inside the 15% rather than charged on top. Nothing about starting on 5% makes moving harder.
No management contract and no lock-in period. There is a short listing agreement covering how the 5% is charged and how bookings are passed to you, and you can take the listing down. The notice period and any terms around bookings already confirmed are stated in that agreement: {{TODO: confirm with FSM}}.
Send the address, the bedroom count and the channels you are already on. We will tell you what the listing would look like and what the 5% would apply to. No management contract, no handover, no obligation.